The office of the accountant-general of the federation (OAGF) says it is addressing recent complaints regarding the non-receipt of June salaries by some civil servants.
In a statement on Friday, Bawa Mokwa, director of press and public relations in the OAGF, said the salary delay was experienced by those whose accounts are domiciled with Zenith Bank.
“Upon investigation, it was discovered that the salary payments for employees across various Ministries, Departments, and Agencies (MDAs) were affected due to a technical network glitch in the bank,” the statement reads.
“The OAGF understands the anxiety and frustration this situation has caused, particularly given the importance of timely salary payments to the livelihoods and responsibilities of our valued public servants.
“We deeply regret the inconvenience this unfortunate incident has caused and wish to assure all affected employees that immediate steps have been taken to resolve the issue.”
Mokwa appealed to all federal public service staff affected by the development to remain calm, noting that efforts are underway to ensure that everyone receives their rightful salaries.
He said the OAGF is working closely with the relevant service providers and stakeholders to ensure the failed payments are reprocessed without further delay.
“Concrete steps have already been taken to isolate the problem, and arrangements are underway to reprocess the failed payments in the shortest possible time,” he said.
“The welfare of federal government employees remains a top priority of the OAGF.”
Mokwa said the office is also working to continue paying the outstanding four months’ arrears of the N35,000 wage award to all affected government workers after resolving the June salary delay.
He said the accountant-general remained fully committed to transparency, accountability, and efficiency in all payroll operations.
“We are open to continuous engagement with stakeholders to ensure sustained improvements in our service delivery. Your patience and understanding during this difficult time are highly appreciated,” he added.
